2.1. Buyer's name, surname, payer's address, order information (date, ordered goods, bar / pin code, etc.), delivery address and contact details (your email address, phone number, Facebook, Google account)

How do we use data?

How long do we store your data?

Goals. Why do we use them?

By contacting us at the phone number you provided when placing your order, when you order a product and enter your details, but do not make a payment.

We will store such communication data for this purpose for no longer than 2 (two) years from the end of communication with you.

This is necessary so that we can use your provided phone number to contact you and help complete the payment process and provide advice on any questions you may have. You can object to this use of your data at any time by contacting us by email at labas@riedis.lt or during a conversation with our employee.

By delivering the goods you purchased to the payment and/or delivery address you provided, preparing the order for collection at the point of delivery of the goods and issuing an invoice.

We will store your data for this purpose for no longer than 10 (ten) years from the date of completion of the transaction.

This is necessary to enable us to fulfil our contractual obligations to you. We will not be able to send you or arrange for you to collect your ordered goods if you do not provide your name, surname, address and contact details.

By sending you information about our new products and services via email, SMS messages, Facebook and Gmail platforms or regular mail, by calling the phone number you provided.

We will store your data for this purpose for no longer than 2 (two) years from the date of receipt of your consent or until you withdraw this consent.

In this way, we aim to keep you up to date with all the latest information and to improve the quality of our services. We provide this information only with your consent.

You may withdraw your consent to this use of your data at any time by contacting us by email at labas@riedisl.lt or by using the revocation link you received in your email.

By organizing competitions.

We will store your data for this purpose for no longer than 2 (two) years from the end of the competition.

This is necessary to enable us to fulfil our contractual obligations to you; if we are unable to use your data, you will not have the opportunity to enter the competition and win.

To identify you when you place an order by phone.

We will store such communication data for this purpose for no longer than 1 (one) year from the date of order submission.

This is necessary so that we can process your order placed by phone.

For fraud prevention and detection.

We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account.

This is necessary to prevent fraud and detect fraud in order to protect you and Riedis-electric.com.

2.2. Information about the Buyer's interests, city of residence, gender and date of birth

How do we use data?

How long do we store your data?

Goals. Why do we use them?

In order to find out your real age.

We will store your data for this purpose for no longer than 2 (two) years from the date you last logged into your account or the date of the last transaction (whichever is later).

This is necessary to ensure that only persons over the age of 14 use the services provided on our website.

By applying a customer segmentation strategy and providing you with personalized offers.

We will store your data for this purpose for no longer than 2 (two) years from the date of receipt of your consent or until you withdraw this consent.

In this way, we aim to better meet your interests. With your consent, you will only be sent direct marketing offers tailored to you. You can withdraw your consent to this use of your data at any time by contacting us by email at labas@riedisl.lt or using the revocation link you received in your email.

2.3. Buyer's payment information

How do we use data?

How long do we store your data?

Goals. Why do we use them?

Accepting and returning money.

We will store your data for this purpose for no longer than 10 (ten) years from the date of the operation.

This is necessary so that we can fulfill our contractual obligations to you.

For fraud prevention and detection.

We will store your data for this purpose for no longer than 2 years.

(two) years from the date you last logged into your account

This is necessary to prevent fraud and detect fraud in order to protect you and Riedis-electric.com

2.4. History of your communication with us (Information you have provided, by telephone ((telephone conversation when you call Riedis-electric.com or when Riedis-electric.com  employees call you) or by using e-mail, remote consultation, by submitting a question via our website)

How do we use data?

How long do we store your data?

Goals. Why do we use them?

When providing services and assistance, in order to ensure uniform and good quality service and protect our interests.

We will store such communication data for this purpose for no longer than 2 (two) years from the end of the communication.

This is necessary so that we can fulfill our contractual obligations to you and have evidence in the event of a dispute regarding the quality of the services and/or the fulfillment of your contractual obligations. Also in order to provide you with the highest level of service.

When providing remote consultation assistance, we will process the personal data you provide (name, surname, email address, telephone number, content of correspondence, date, time, IP address) based on your consent.

We will store such communication data for this purpose for no longer than 2 (two) years from the end of the communication.

In this way, we aim to answer your questions and ensure quality service. You may withdraw your consent to this use of your data at any time by contacting us by email at labas@riedisl.lt or by using the revocation link you received in your email.

By providing the opportunity to ask a question via the website, we will process the personal data you provide (name, surname, email address, phone number, content of the question, date, time, IP address) based on your consent.

We will store personal data for 2 years from the end of communication, or until you withdraw your consent.

In this way, we aim to answer your questions and ensure quality service. You may withdraw your consent to this use of your data at any time by contacting us by email at labas@riedisl.lt or by using the revocation link you received in your email.

2.5. Purchase and activity history (Your purchases, viewed items, items saved in your cart and your actions using email, website)

How do we use data?

How long do we store your data?

Goals. Why do we use them?

Selling you goods.

We will store your data for this purpose for no longer than 2 (two) years from the date you last logged into your account or the date of the last transaction (whichever is later).

This is necessary so that we can fulfill our contractual obligations to you (we only use your purchase history for this purpose).

Providing services and support, as well as handling refund issues.

We will store your data for this purpose for no longer than 2 (two) years from the date you last logged into your account or the date of the last transaction (whichever is later).

This is necessary so that we can fulfill our contractual obligations to you (we only use your purchase history for this purpose).

Sending emails regarding abandoned shopping carts.

We will retain your data for this purpose for no longer than 60 (ninety) days from the date you last logged into your account or until you unsubscribe from such emails.

This is necessary so that we can remind you that an item has been left in your shopping cart. This is in our legitimate interest to provide you with quality services that meet your expectations. You will find opt-out and settings management functions at the bottom of each email.

By providing personalized direct marketing offers and surveys to assess the quality of services.

We will store your data for this purpose for no longer than 2 (two) years from the date of receipt of your consent or until you withdraw this consent.

In this way, we aim to meet your needs, reflect your interests and ensure the highest level of service. At the bottom of each newsletter you will find the functions for opting out and managing settings. You can withdraw your consent to this use of your data at any time by contacting us by email at labas@riedisl.lt or using the cancellation link you received in your email.

2.6. Information about your device (Information that you provide to us when you browse our website, including your Internet Protocol (IP) address and device identifier, type, screen resolution and (if you choose to share information with us) your location data, as well as information about how you use our website.

How do we use data?

How long do we store your data?

Goals. Why do we use them?

To improve our website, as well as to set default preferences for you.

We will store your data for this purpose for no longer than 2 (two) years from the date you last logged into your account or the date of your last transaction (whichever is later).

In this way, we aim to ensure the most pleasant shopping experience possible.

In order to protect your website.

We will store your data for this purpose for no longer than 2 (two) years from the date you last logged into your account.

This is necessary to prevent fraud and detect fraud in order to protect you and Riedis-electric.com

2.7 Information received when you connect via Google and Facebook

How do we use data?

How long do we store your data?

Goals. Why do we use them?

In order to provide you with a more convenient way to log in to our website and apps when you log in via Google and Facebook, we will receive the login details from the aforementioned service providers.

We will store your data for this purpose for no longer than 2 (two) years from the date you last logged into your account or the date of your last transaction (whichever is later).

In this way, we will ensure more comfortable conditions for using our online store and purchasing the goods you like.

2.8 Processing of your personal data in social media accounts

How do we use data?

How long do we store your data?

Goals. Why do we use them?

When communicating with you, organizing contests, games on our social network Facebook account https://www.facebook.com/riedis.lt , YouTube channel, we will process your social network account data provided by you in our accounts - account name, account profile photo, your reactions ("likes") to published information, comments you leave, content you post on our account (e.g. if you share photos or videos in the comments).

For the purpose of organizing games and competitions, we will process your personal data as described in this Privacy Policy.

The personal data that you provide when performing certain actions on social networks is processed and stored in accordance with the procedure and terms established by the social network administrators, and we cannot have any influence on this.

We will process the personal data you provide on the basis of legitimate interest - to inform you about current news, communicate with our followers and visitors to our social pages, and, based on statistical information, adapt the information we provide and other activities performed in the accounts to the needs of account visitors.

You can exercise your right to object to the processing of personal data on social networks in accordance with the procedure established by the social network operators.